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Aptia acquires Pension Decision Service

Apr 20, 2026

Aptia, a leading provider of pension administration, consultancy and actuarial services, has acquired Pension Decision Service (PDS). 

The acquisition of PDS from Mercer, a Marsh business, will help to further strengthen the guidance and support available to pension scheme members navigating complex retirement decisions.

PDS provides personalised, one‑to‑one guidance designed to help members fully understand both the retirement options within their pension scheme and the alternative choices available to them. Its specialist team focuses on explaining retirement concepts clearly and at a pace that suits each individual, ensuring members are equipped to make informed decisions about their future.

The acquisition comes as pension savers remain in the dark about their options, and with retirement decisions more complex than ever, there’s never been a more critical time to provide clear, expert guidance. 

Sue Doughty, Head of Aptia’s UK Pensions Administration Business, said: ‘What you do with your pension is one of the most important financial decisions you’ll ever make – and it many cases, once you have made that decision there is no turning back. 

‘Pension Decision Service brings a level of expertise and care that aligns perfectly with Aptia’s values. This acquisition will enable us to deliver an even more comprehensive service to pension schemes and their members, ensuring they receive the guidance they need when they need it most.’

NOTES TO EDITORS

  • Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading UK pensions administrator and US employee benefits administrator dedicated to simplifying complexity for businesses and individuals. It brings together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.
  • Aptia is the UK’s largest private-sector third-party administrator serving 1200 clients and more than 3 million members, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.

  • Aptia has a presence in the UK, US, India. Aptia’s strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, Aptia helps businesses take care of their people, so they can focus on what they do best.

  • Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or on LinkedIn and X. 

     

For more information contact: 
Corinne Gladstone, Aptia Head of Corporate Communications & Public Relations.

Email: media.enquiries@aptia-group.com 

Tel: 07989 448075

Sam Emery/ Emma Murphy/ Robbie Lawther/Bruno Aldridge, Quill PR 

Email: Aptia@quillpr.com 

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