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Communication services
Employee benefits communications that simplify enrollment and maximize engagement
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Aptia’s Communications Support Services deliver expertly curated materials and multi-channel outreach to help employees and retirees make informed benefits decisions.
From digital postcards and benefits guides to ongoing email campaigns and robust reporting, we manage communications that align with your benefits strategy and engage your workforce effectively.
What sets us apart
Comprehensive core package
Our communication package includes open enrollment announcement and reminder postcards, benefits decision guides, emails, and educational videos, all fully customized to meet the unique needs of your employee population.
By tailoring content, format, and delivery methods, we ensure employees receive clear, relevant, and engaging information that supports informed decision-making, encourages participation, and maximizes the value of your benefits program.
This comprehensive approach helps simplify complex information, increase awareness, and drive higher engagement throughout the enrollment period.
By tailoring content, format, and delivery methods, we ensure employees receive clear, relevant, and engaging information that supports informed decision-making, encourages participation, and maximizes the value of your benefits program.
This comprehensive approach helps simplify complex information, increase awareness, and drive higher engagement throughout the enrollment period.
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Expertly managed delivery
Communications are carefully curated for the enrollment experience, managed by a dedicated communications expert, and integrated across all teams to ensure seamless delivery.
Every message is designed to be clear, consistent, and engaging, aligning with your benefits strategy and reaching employees through the most effective channels.
By coordinating across departments and touchpoints, we simplify the enrollment process, increase awareness, and enhance employee understanding, ultimately driving higher participation and a smoother, more confident enrollment experience.
Every message is designed to be clear, consistent, and engaging, aligning with your benefits strategy and reaching employees through the most effective channels.
By coordinating across departments and touchpoints, we simplify the enrollment process, increase awareness, and enhance employee understanding, ultimately driving higher participation and a smoother, more confident enrollment experience.
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Flexible, multi-channel options
Communications are delivered via email and/or text, providing employees with convenient access to important information wherever they are.
A comprehensive reporting dashboard allows you to track campaign performance, monitor engagement, and gain actionable insights to optimize future communications.
This data-driven approach ensures your messages reach the right people, at the right time, and supports informed decision-making while maximizing participation and overall benefits awareness.
A comprehensive reporting dashboard allows you to track campaign performance, monitor engagement, and gain actionable insights to optimize future communications.
This data-driven approach ensures your messages reach the right people, at the right time, and supports informed decision-making while maximizing participation and overall benefits awareness.
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FAQ
What’s included in the core communications package?
The core package includes open enrollment announcement and reminder postcards, benefits decision guides, open enrollment emails and other ongoing emails, and educational videos.
What optional capabilities are available?
Optional services include virtual benefits fairs, mobile responsive microsites, fully custom videos, mobile wallets and newsletters, posters, flyers, brochures, and multichannel messaging such as text, email, and ringless voicemail. Availability, timing, and pricing are scoped separately.
Is reporting included?
Yes. Clients have access to a reporting dashboard to monitor campaign performance and identify what’s resonating with participants.
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