Skip to main content
PARTICIPANT SUPPORT USA UK
Home

Main Navigation US

USA | UK
Why Aptia
Technology
Solutions

Overview

Image
Solutions icon

Solutions for your needs

Specialist administration that delivers best-in-class service to you and your members

    Solutions for Employees

    Benefits Administration
    Dependent Eligibility 
Verification Services
    Total Rewards Statements

    Solutions for Retirees

    Retiree Group Benefits Administration
    Retiree Individual Health Insurance Solutions
    Retiree Healthcare Guidance

    Solutions for Engagement

    Communication Services
    Expert Guidance Decision Support
    Personalized Contact Center

    Solutions for Partners

    Aptia Amplify Partner Network

    Solutions for Employers

    Operation Support Services

Related Insights

Aug 4, 2026
US insight

Unlock the AptiaOne Experience – Register for Our Live Demo Webinar

Jul 17, 2026
How employers can use benefits, communication, and human-centered support to guide employees through life’s most important transitions.

Supporting Employees Through Major Life Events

View All Insights & Resources
Join Us

Overview

Image
join us icon

Careers at Aptia

We back up our ambition with significant investment in our people.

    Join Our Team

    Current Openings We're hiring!
    Our Hiring Process
    Careers at Aptia

Related Insights

Aug 4, 2026
US insight

Unlock the AptiaOne Experience – Register for Our Live Demo Webinar

Jul 17, 2026
How employers can use benefits, communication, and human-centered support to guide employees through life’s most important transitions.

Supporting Employees Through Major Life Events

View All Insights & Resources
Insights & Resources

Overview

Image
insights icon

Insights Hub

Combining cutting-edge technology with a team of industry experts, every aspect of pensions administration is handled with precision and care.

    Insights

    Thought Leadership & Articles
    Podcasts
    Guidebooks & Reports
    Events & Webinars

    Featured Resources

    Press Releases

Insights & Resources

Aug 4, 2026
US insight

Unlock the AptiaOne Experience – Register for Our Live Demo Webinar

Jul 17, 2026
How employers can use benefits, communication, and human-centered support to guide employees through life’s most important transitions.

Supporting Employees Through Major Life Events

View All Insights & Resources
> > UK - Solution - Trustee Services
Trustee services

Trustee services – for you and your members

Get in touch
Image
UK-solutions-defined-contributions

Trustees across defined benefit, defined contribution, hybrid and master trust schemes are operating in a more complex and demanding environment than ever before, with increasing regulatory scrutiny, rising member expectations, pensions dashboards delivery and continued de-risking activity placing pressure on both governance and operations.

At Aptia, we focus on getting the fundamentals of pensions administration right. We combine disciplined administration delivery with specialist consulting, actuarial and project expertise to protect data quality, manage operational risk and deliver complex change safely. Most importantly, we look after your members, ensuring benefits are calculated and paid accurately and that people receive clear, timely support when they need it.

What sets us apart
Administration
We bring together cutting-edge technology and our team of industry experts to provide end-to-end pensions administration to our members, policy holders, clients and trustees. We deliver specialist administration expertise across the wide spectrum of UK pension schemes – from Defined Benefit, Defined Contribution, Master Trust, Insurers and more.
Our breadth of experience means we can support even the most complex schemes with confidence, to ensure compliant service and positive member outcomes.
Image
UK-solutions-defined-contribution-your-scheme
Consulting
Our Consultants and Actuaries are focused on providing expert advice to bring clarity to the complexity of UK pension schemes. We partner with trustees to understand their requirements and work together in applying effective governance and creating better outcomes for members. We help trustees to identify, execute and achieve their desired member outcomes. This includes journey planning, risk transfer, sponsor covenant review and optimising investment strategies.
Image
UK-solutions-defined-contribution-your-members
Projects
Aptia delivers complex programmes such as data remediation, GMP equalisation, de-risking activity and pensions dashboards readiness alongside administration teams, using dedicated delivery teams and controls. We integrate project delivery into business-as-usual operations without compromising service performance or member experience. Trustees benefit from lower delivery risk, stronger operational continuity and consistent quality across both change and day-to-day administration.
Image
UK-solutions-defined-contribution-your-projects.

Services we offer

Image
Member servie
Member and policyholder services

We support members through every stage of their journey – from day-to-day enquiries and key life events including benefit calculation and data maintenance, underpinned by accurate record keeping.

Image
payroll-benefits
Payroll

Delivering end-to-end payroll operations, including the accurate calculation and timely payment of pensioner payrolls and other member and policy holder payments.

Image
accounting
Accounting

Managing scheme finances, accounts and statutory and regulatory reporting.

Image
governance
Governance

Structured support in providing Trustee oversight, control and risk management to allow informed decision making and decision review.

Image
Funding and valuation
Funding and valuation

Actuarial and funding advice to assess liabilities, manage funding risk and support valuations and long term funding plans.

Image
governance-comms.svg
DC governance and comms

Specialist DC and master trust governance support, combined with clear member and regulatory communications.

Image
Data cleansing
Data cleansing

Improving data quality and completeness through structured cleanse, reconciliation and remediation activity.

Image
GMP
GMP equalisation

Delivering GMP equalisation, historic benefit corrections and transfer value remediation, including projects linked to risk reduction and insurer readiness.

Image
dashboard-ready
Dashboards readiness

Preparing, validating and connecting member data to support pensions dashboards compliance and ongoing dashboard operations.

Read more
OUR BUSINESS
30
+
YEARS ADMIN HISTORY
1200
+
ADMINISTRATION CLIENTS
70
+
NPS FOR FIRST CONTACT TEAM

"The lady who dealt with me was lovely with excellent customer skills. All went well. A big thank you to all."

Image
quote icon
Maggie
|
Member

"Everything is great and you make life so much easier. I can’t thank you enough, so easy to understand."

Image
quote icon
Emma
|
Member

"All your staff have been polite and very helpful in solving my problem. You have a very good team of people working for your company."

Image
quote icon
Sally
|
Member
Imagen de fondo

Related solutions

At Aptia, we play a central role in our clients’ success. We deliver the service members and policyholders expect across the range of pension arrangements, and we ensure pension schemes and insurance policies run smoothly, meeting regulations and best practice. We also coordinate and run vital projects and step in to support clients when they need specialist capacity.
Icon Hover Icon
Services to insurers
small right arrow
Icon Hover Icon
Services to pension scheme sponsors
small right arrow
Icon Hover Icon
Local government pension scheme
small right arrow

Related insights

View All
Image
US insight
Webinars| Aug 04 2026
Unlock the AptiaOne Experience – Register for Our Live Demo Webinar
Read more
Image
How employers can use benefits, communication, and human-centered support to guide employees through life’s most important transitions.
Articles| Jul 17 2026
Supporting Employees Through Major Life Events
Read more
Image
Burnout Costs More Than Employers Think
Articles| Jun 19 2026
Burnout Costs More Than Employers Think
Read more
We’re here to help
Learn how we can help your business
Get in touch
Image
Aptia-logo-horizontal-RGB-Light-bg

Stay up to date with the latest insights and developments from Aptia’s experts.


WHY APTIA

About Us

TECHNOLOGY

Technology At Aptia

SOLUTIONS

For your needs

JOIN US

Careers at Aptia

Join Our Team

Current Openings Our Recruitment Process

INSIGHTS & RESOURCES

Insights HubThought Leadership & Articles Podcasts Guidebooks & Reports Events & webinars

Featured Resources

Press Releases

How can we help? Contact us


© Aptia Group Limited is the holding company of Aptia Insurance Services Group LLC that operates in the US, and Aptia UK Limited that operates in the UK.

  • Privacy Policy
  • Cookies
  • Modern Slavery Statement
© 2026 Aptia Group Limited