Skip to main content
Home

Main navigation

  • About
  • Solutions
  • Careers
  • Contact
  • Insights
  • Press
  • UK
  • US
Home

Main navigation

  • About
  • Solutions
  • Careers
  • Contact
  • Insights
  • Press
  • UK
  • US

Technology and Innovation

We are dedicated to continually investing in our technology to enhance the services we provide.

We are committed to embracing new technologies with a highly digitised operation leveraging robotics, AI and automation, and a clear focus on improving the overall member and policyholder experience to achieve great outcomes.

solution details banner Technology and Innovation
A solution designed for you
Innovation at every step
Innovation at every step
A focus on customer outcomes
A focus on customer outcomes
Investment in the future
Investment in the future
Services we offer
Image
Customer self-service
Customer self-service
light green right arrow

Our secure online portal provides 24/7 access to self-service functionality, delivering calculations upon demand and an easy-to-use retirement planning tool.

Image
Digital solution
Digital solutions
light green right arrow

Our online contact tool allows users to submit requests and respond to previous correspondence. Users are able to upload documents so events continue quickly and easily.

Image
One and done
One and done
light green right arrow

Our online contact tool also connects directly to our administration systems enabling certain processes to be completed end-to-end without human intervention.

Image
Back office automation
Back office automation
light green right arrow

AI, robotics and automated document production are leveraged to support those processes that cannot yet be achieved through self-service.

The Aptia Difference
A partner not a provide
A partner not a provider
A platform for the future
A platform for the future
Simplifying the complex
Simplifying the complex
Unparalleled expertise
Unparalleled expertise
Customer first
Customer first
Learn more
alt
Are you a member of one of our schemes?
Submission
alt
Related Insights
View All
Image
Malcolm 15th may Insight
Investing in our people’s qualifications is vital for pensions administration
Insights
|
15 May 2025
Image
pension freedom
Pension freedoms 10 years on: the impact on defined benefit savers
Insights
|
01 May 2025
Image
Malcolm insight image
Aptia showcase: a new benchmark for pensions administration
Events
|
23 Apr 2025
Other Services
View All
Image
01
Image
gbh01
Administration services
light green right arrow tilted arrow
Image
02
Image
gbh02
Specialist solutions
light green right arrow tilted arrow
Image
04
Image
gbh04
Our expertise
light green right arrow tilted arrow

We're changing things for the better.

Footer 1

  • About
  • About Aptia
  • Contact
  • Insights
  • Press

Footer 2

  • Solutions
  • Pensions Administration

Footer 3

  • Careers
  • Working for Aptia
  • Job Openings

footer 4

  • Notices
  • Privacy Notice
  • Cookie Notice
  • Modern Slavery Statement

Aptia Group Limited is the holding company of Aptia Insurance Services Group LLC that operates in the US, and Aptia UK Limited that operates in the UK.

Aptia logo

Connect with usarrow

Aptia logo

We're changing things for the better.

Connect with usarrow

Footer 1

  • About
  • About Aptia
  • Contact
  • Insights
  • Press

Footer 2

  • Solutions
  • Pensions Administration

Footer 3

  • Careers
  • Working for Aptia
  • Job Openings

footer 4

  • Notices
  • Privacy Notice
  • Cookie Notice
  • Modern Slavery Statement

Aptia Group Limited is the holding company of Aptia Insurance Services Group LLC that operates in the US, and Aptia UK Limited that operates in the UK.