Aptia UK | Pensions Administration & Consulting Services

We’re transforming pensions administration by making significant investments in our technology and our people to provide the service you and your members need and expect.

We have digitally re-imagined how we do things, making it easier for your members to get what they need in the way that works for them, while reducing risk and providing greater protection.

Our global delivery model, with experienced administrators in the UK, Portugal and India, means we can meet your day-to-day and project resourcing needs.

Our expertise across the entire member journey, for different pensions products, can help you provide a great service to your policyholders.

Our AI powered data ingestion tools help onboard new data sets quickly, with effective validation and control.

We understand the importance of policyholder outcomes and can support you by delivery an exceptional member service coupled with insightful measurement and reporting.

We combine modern, secure technology with experienced administration teams to give you a reliable, compliant pensions administration service that supports your employees and reduces operational risk for your organisation.

We have redesigned core administration processes and member journeys so your employees can access clear, consistent support, while you benefit from better data, stronger controls and clearer management information.

Our global delivery model, with specialist teams in the UK, Portugal and India, gives you the scale and flexibility to support business change, projects and ongoing administration without compromising service quality.

We specialise in future-proofing outcomes for clients and trustees, and their members and policyholders.

Solutions overview →

Trustee services

Services to pension scheme sponsors

Services to insurers

Local government pension scheme services

OUR BUSINESS

MARKET-LEADING FIRST CONTACT TEAM NET PROMOTER SCORE

IN THE INDUSTRY TO ADOPT OPEN BANKING IN THE UK

OF QUERIES ADDRESSED BY OUR FIRST CONTACT TEAM

What really stood out was the passion and care the team showed for the people they ultimately serve.

Leading BPA provider and specialist insurer

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Technical services manager

What really stands out is the passion, commitment, and drive across the teams. The enthusiasm we have seen has been mind-blowing.

UK organisation with 150,000 pension scheme members

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Pension Scheme Manager

We wanted administrators who would think about the problem, solve it, and really bring value to our members. Our approval ratings are higher than they have ever been. We are very happy customers.

UK organisation with 100,000 members drawing pensions

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Pension Scheme Manager