Retiree Group Benefits Administration

With our dedicated resources, expertise, contact center technology and full-service administration, we'll enable your current retiree program to deliver savings to you and your retirees, reduce administration and related risk, and provide a best-in-class retiree experience. 

Delivering on your strategy.

solution details banner Retiree Group
Proof points
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Testimonial 1
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Testimonial 3
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Testimonial 3
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Jonathon made me feel at ease about my upcoming Medicare eligibility
Julie
Retiree
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Cassandra was exceptional
Ashley
HR Contact
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I was impressed with their quick service via the chatline
Don
Retiree
Administration services
Ability to manage complex eligibility rules
Eligibility determination and ongoing management
System of record
System of record, where we manage all retiree data with carrier updates
Enrolment services
Enrollment services, including over-the-phone, paper and web-based options
Direct billing to retirees
Direct billing to retirees with convenient EFT or pension deductions, and premium remittance services
Communications
Retiree-focused communications
Reporting and Analytics
Reporting on program trends
High touch, personalized support

Because your retirees deserve it.

  • Personalized retiree engagement and advocacy
  • Full-time Benefits Counselors who work exclusively with seniors
  • Mature account management support
High touch, personalized support
Effective communications

Effective and timely multichannel communications to keep retirees informed on:

Our support services
Our support services
Claims assistance
Claims assistance
Life events processing
Life events processing
A trusted partnership

We are a perfect match for each other if you:

  • Have pre-65 and/or post-65 retirees
  • Believe that your retiree benefits are a valuable workforce management tool
  • Have post-retirement benefit obligations
  • Are interested in a range of plan options, from traditional group to group Medicare Advantage
  • Value high quality service and support specific to seniors
  • Seek partnership with a mature and experienced team
  • Already participate in a private retiree exchange but want to re-capture the control and benefits of a group plan at an affordable price point
A trusted partnership
The Aptia Difference
30+ years of experience
30+ years of experience
Long-standing, Satisfied clients
Long-standing, satisfied clients
Ability to manage complex eligibility rules
Ability to manage complex eligibility rules
Effective change management approach
Effective change management approach
Learn more
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