Proof points
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Jonathon made me feel at ease about my upcoming Medicare eligibility
Julie
Retiree
Cassandra was exceptional
Ashley
HR Contact
I was impressed with their quick service via the chatline
Don
Retiree
Administration services
Eligibility determination and ongoing management
System of record, where we manage all retiree data with carrier updates
Enrollment services, including over-the-phone, paper and web-based options
Direct billing to retirees with convenient EFT or pension deductions, and premium remittance services
Retiree-focused communications
Reporting on program trends
High touch, personalized support
Because your retirees deserve it.
- Personalized retiree engagement and advocacy
- Full-time Benefits Counselors who work exclusively with seniors
- Mature account management support
Effective communications
Effective and timely multichannel communications to keep retirees informed on:
Our support services
Claims assistance
Life events processing
A trusted partnership
We are a perfect match for each other if you:
- Have pre-65 and/or post-65 retirees
- Believe that your retiree benefits are a valuable workforce management tool
- Have post-retirement benefit obligations
- Are interested in a range of plan options, from traditional group to group Medicare Advantage
- Value high quality service and support specific to seniors
- Seek partnership with a mature and experienced team
- Already participate in a private retiree exchange but want to re-capture the control and benefits of a group plan at an affordable price point
The Aptia Difference
30+ years of experience
Long-standing, satisfied clients
Ability to manage complex eligibility rules
Effective change management approach
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