Aptia, a leading provider of pension administration, consultancy and actuarial services, has appointed Jo Tyler as its UK Chief Operating Officer (COO). Jo joins Aptia from Mercer, where she served as Chief Operating Officer and a member of the UK Executive Leadership Team.
Jo has built an impressive career spanning pensions administration, consulting, governance and operational leadership. She held a number of senior pension administration roles before joining Mercer in 2009, where she went on to hold several leadership positions across the organisation's wealth, health and career businesses.
Throughout her career, Jo has led large-scale transformation, business-critical programmes and regulatory change. She also served as a Trustee Director of the MMC UK Pension Fund and played a founding role in the creation of the Mercer Master Trust.
In her new role, Jo will oversee Aptia's operational strategy and delivery, supporting the continued growth of the business while ensuring clients and members receive exceptional service. She will work closely with teams across the organisation to drive innovation, operational excellence and resilience, while helping Aptia continue to evolve in a rapidly changing pensions landscape.
Malcolm Reynolds, Aptia’s UK President, said: ‘Jo's proven track record in operational leadership and transformation will be a tremendous asset as we continue to strengthen and grow our business. She combines deep pensions expertise with a clear focus on delivering operational excellence, innovation and exceptional client service.
‘Jo’s experience leading large-scale programmes and driving meaningful change makes her a fantastic addition to Aptia's leadership team, and we're delighted to welcome her to the business.’
Jo Tyler said: ‘I am excited to be joining Aptia at such an important stage in its growth journey. Aptia has a strong reputation for client service, innovation and industry expertise, and I look forward to working with colleagues across the UK business to build on that success and continue delivering great outcomes for clients and members.’
NOTES TO EDITORS
- Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading UK pensions consultant and administrator, and US employee benefits administrator dedicated to simplifying complexity for businesses and individuals. It brings together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.
- Aptia's UK business is the largest third-party pensions administration provider, serving more than 1,600 clients and over three million members. Its clients include trustees, master trusts and insurers, for whom it provides administration and consulting services across both DB and DC pension schemes.
- Aptia has made significant investment in current and emerging technologies, including artificial intelligence, automation and data-driven insights, ensuring it remains at the forefront of digital transformation and innovation within the pensions industry.
- Aptia has a presence in the UK, US, India. Aptia’s strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, Aptia helps businesses take care of their people, so they can focus on what they do best.
For more information contact:
Corinne Gladstone, Aptia Head of Corporate Communications & Public Relations.
Email: media.enquiries@aptia-group.com
Sam Emery/ Emma Murphy/ Robbie Lawther/Bruno Aldridge, Quill PR
Email: Aptia@quillpr.com
